Shipping policy
Sample Policy
Domestic Shipping:
- "We offer standard ground shipping within Canada for a flat rate of [Price] on all orders over [Dollar Amount]. For orders under [Dollar Amount], shipping is a flat fee of [Price]."
- "Standard shipping typically takes [Number] - [Number] business days to arrive."
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"We offer expedited shipping for an additional [Price] with an estimated delivery time of [Number] - [Number] business days."
2. International Shipping:
- "We ship internationally to [List of Countries]. International shipping costs and estimated delivery times vary depending on the destination."
- "Customers are responsible for any applicable import duties, taxes, or customs fees."
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"We will provide tracking information for all international orders."
3. Lost or Damaged Packages:
- "If your package is lost or damaged during transit, please contact us immediately at [Email Address] or [Phone Number]."
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"We will investigate the issue and take appropriate action, which may include a refund, replacement, or other resolution."
4. Returns and Exchanges:
- "If you are not satisfied with your order, you may return it within [Number] days of receiving it for a full refund."
- "Returns must be in new, unused condition and in their original packaging."
• • "To initiate a return, please contact us at [Email Address]."